By the light of the moon sleep solutions values privacy.  

This Privacy Policy explains how we collect, use, disclose, transfer, and store information received from you. Before disclosing information to us, please read through the policy. By providing your information in the Contact Us or Subscribe form, you agree to this privacy policy. 

 

Under the UK General Data Protection Regulation (UK GDPR), by providing your details you consent for us to respond to you by return. You are able to remove your consent at any time by contacting rachel@bythelightofthemoonsleepsolutions.co.uk

 

By the light of the moon sleep solutions collects both personal and non-personally identifiable information which is dependent on the service that is provided by us. 

 

The personal information we collect 

You may be requested to submit your name, email address, phone number, mailing address and/or your social media handles. This information is requested in order to provide you with a service such as the purchase of products or services, to make an enquiry, to receive a free sleep resource, to attend a live workshop or participate in a competition or promotion. By providing your personal information via our enquiry forms, you are consenting to this privacy policy. We do not share your personal information with any third party unless required by law. 

Your data is only kept for as long as we need it to provide you with your requested service. Your personal information is kept private and stored securely until it is no longer required, has no use or you have requested for it to be removed. 

At any time, you can request to receive a file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we use your personal information

The personal information we collect allows us to provide you with our latest products and services, advice and information, offers and upcoming events. If you do not want to receive these communications or do not want to be on our email list, you can email rachel@bythelightofthemoonsleepsolutions.co.uk or by clicking the ‘unsubscribe’ link on any of our communications emails. 

We may use your personal information internally for research purposes or improve our services and communications.

 

Non personal information

We may collect non-personal information so that we can improve our understanding of our customer base to continuously deliver better products and services. Examples of this information are age, occupation, geographical location. 

 

Social Media 

By the light of the moon sleep solutions uses social media platforms to share advice and content for followers. Disclosure of information on social media becomes public. 

 

We use cookies on our website to better understand and enhance your customer experience. This helps us to improve our website based on how you have visited the site, time spent accessing the site and whether you are a returning visitor. We use cookies may remember information you provide when you use our website. These uses are intended to improve your experience. 

You can disable cookies by reviewing your privacy or security settings on your devices. This may impact the access to certain parts of our site. 

We regularly review and may update our privacy policy. Please read this page regularly if you are a continued user of our website. 

If you have any questions regarding this privacy policy please contact rachel@bythelightofthemoonsleepsolutions.co.uk